RETURNS & EXCHANGES
If you're unhappy, we're unhappy! If you need to return a product, no problemo! We're trying to make it easy, so now you can make your exchanges or returns online, on our site! Just CLICK HERE and follow the steps ahead.
Make sure to read the following information for a smooth return:
- Any item(s) purchased on our site within 14 days of receipt of your shipment.
- In original condition
- Unwashed and UnworE
- In its original packaging: Including bags, labels, and hang tags.
What items are non-refundable?
- Free gifts or promotional items
- Final Sale items
- Gift cards
- Handmade or one-of-a-kind products
- Downloadable software
- Products acquired in another store.
Are there any charges?
- There are no charges for exchanges or credits.
- There is a $5.- re-stocking fee for refunds.
- Original shipping charge is non-refundable
- You are responsible for return shipping costs UNLESS we shipped the wrong item to you, or we shipped something you didn't purchase.
How do I return?
- It's super easy! Enter you only need your order number and email address. Then, go to this link (click here) and fill the form!
- Follow the screen instructions and select the item(s) you want to return
- You will get a confirmation email with extra guidelines if needed :)
How soon will I get my refund or exchange?
- Once your return is received and inspected, we will send you an email to notify you immediately. We will also communicate your approval or rejection for a refund or exchange.
- Refunds will be applied automatically to your original method of payment, within five business days.
- The exchange process might take up to five business days to make it real.